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Thursday, July 18, 2019










TD Canada Trust



scorCard Rank:#4 - 2014 Online Banking;#5 - 2013 Mobile Banking Service Level:Service Response CAUTION
#20 - 2013 Banking CER

scorCard Overview:

TD Canada Trust has lost ground in the past few years and now sits in fourth place in online banking. The site has recently incorporated a new look and feel but is not consistently displayed. The site does 'pack a punch' in terms of data and functionality. Notable strengths include online tools and resources, customization and integration features and foreign exchange transactions. TD Canada Trust's email responsiveness times are disappointing and the worst amongst the big banks

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