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Thursday, August 11, 2022
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Mailing Address:

1170 rue Peel, Bureau 105, Montreal, Quebec H3B 0A9

Contact Numbers:

Disnat Classic 1-800-268-8471 Disnat Direct 1-877-842-0582

Company Overview:

Disnat, a pioneer among discount brokers in Canada, is the online brokerage division of Desjardins Securities ("Valeurs mobilières Desjardins"), which is the brokerage division of the Desjardins Group.

scorCard Rank:51% - 11th of 14 Firms Service Level:SILVER LEVEL Firm
5 hours to respond
#4 - 2012 Brokerage CER Rating

What's New:

Desjardins Online Brokerage has introduced several new features over the past year:

  • The Broker@ge 18-30 for young investors wishing to invest in the markets while enjoying exclusive training and benefits.
  • The new Disnat Classic trading platform, which now allows more scalable features such as adaptive display on all screens, a sleek style, clear and practical overviews and easily accessible trade buttons.
  • New Disnat mobile application: This intuitive tool allows users to buy and sell stocks and options and give an easy 24/7 access to your accounts, orders, watch list, market data and Disnat GPS notifications.
  • Extended hour trading on American exchanges
  • Conditional orders
Surviscor Awards:
  • #1 Online Brokerage Firm for Service 

  • - 2015 
  • Surviscor Online Discount Brokerage Review

    #1 Online Brokerage Firm for Options Commission - 2015 

  • Surviscor Online Discount Brokerage Review

    2015 Surviscor Online Discount Award of Excellence &ndash

  • Research and Fundemental Analysis

    2015 Surviscor Online Discount Award of Excellence &ndash

  • Service Level


  • : Highest in Investor Satisfaction with Discount Brokerage Fir
Surviscor Honours:
  • Q1-2013 scorCard

  • 1 - Sub-category honour
  • Q3-2012 scorCard
  • 1 - Sub-category honour

scorCard Overview:

Disnat's overall ranking doesn't always tell the true story. Disnat boasts a wide array of platforms and e-services and provides users with good seminars and education material including its proprietary GPS model potfolios. Disnat is known for being a leader in customer service in the JD Power rankings. The Disnat Direct trader platforms continue to service the Trader segment. The Disnat Classic site is very clean and crisp and easy to navigate; however, it still lacks an automated online application process.

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