scorcard reviews

Thursday, August 11, 2022
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Fee Schedule:
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Mailing Address:

Visit or mail Questrade: Questrade, Inc., North American Centre, 5700 Yonge Street, Ground Floor, Toronto, ON M2M 4K2

Monday to Friday, 9:00 am to 5:00 pm ET

LIVE CHAT: CLICK HERE  (Monday to Friday, 8:00 am to 8:00 pm ET)


Contact Numbers:

NEW ACCOUNTS: Toll free within Canada: 1.888.298.4515; From the U.S.: 1.416.227.6615; Outside Canada and U.S. (001) 416.227.9876

FOREX TRADING: Toll free within Canada: 1.866.980.9591; From t

Company Overview:

We're the digital, low-cost alternative that gives Canadian investors a better choice in an industry that's historically been stacked against you.  Nobody likes paying high fees. So we work hard to keep ours low. How? By being an independent Canadian company that constantly challenges the status quo. We set out to give Canadians better, simpler and more affordable ways to become financially successful and secure.

scorCard Rank:67% - 7th of 14 Firms Service Level:Caution rating
40 hours to respond
Last - 2012 Brokerage CER Rating

What's New:

For all the latest news and events at Questrade, go to

Surviscor Awards:
    • Moneysense names Questrade #1 overall broker 2019
    • Questrade named one of Canada&rsquo
    • s Best Managed Companies for eighth consecutive year maintaining its Platinum member status
    • Questrade wins 2018 DALBAR Seal for Service Excellence
    • Questrade donates 250,000 meals to Food Banks Canada during the holiday season 2018
    • Questrade named as Canada&rsquo
    • s most Admired Corporate Cultures&trade
    • for 2018
Surviscor Honours:
  • Fall 2010 Review

  • #3 - Getting Started

scorCard Overview:

Questrade improved to 7th place in the Q3-2013 Online Discount Brokerage industry. Questrade has primarily been a good active trader firm that has a basic offering for the more traditional investor, whether passive, serious or active. Questrade's jump was mainly due to the fact that the multiple platforms are more integrated. Questrade has a variety of 'IQ' platforms. Questrade's ECN and exchange fees warrant a close look as its advertised $4.99 fee may not turn out to be so if one plans on 'removing liquidity' from the marketplace.

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