RBC Royal Bank
scorCard Rank:#1 - 2014 Online Banking;#5 - 2013 Mobile Banking
Service Level:BRONZE Service Standard
#8 - 2013 Banking CER
scorCard Overview:RBC Royal Bank is the leader in the progressive Canadian online banking industry for the fourth straight period. RBC Royal Bank continues to provide online banking customers with a combination of superior customer service and online functionality and a clean and crisp website design. The number one ranking can be attributed to an integrated secure site layout and the impressive 'myFinancialTracker' functionality. The website is truly a mark of excellence and will continue to improve as the company is committed to increasing the features and functionality available to the Canadian user.